Privacy Policy

Effective Date: 04/11/2025

At LensLab.gr, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR). By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal data when you visit our website, use our services, or interact with us. This data may include:

• Contact Information: Name, email address, phone number.

• Service Details: Information related to the photography or design services you request.

• Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.

2. How We Use Your Information

We use your personal data for the following purposes:

• Service Provision: To deliver photography, design, and branding services as requested.

• Communication: To respond to inquiries, provide updates, and send service-related information.

• Website Improvement: To analyze usage patterns and enhance user experience.

• Marketing: To send promotional materials about our services, if you have opted in.

3. Data Sharing and Third Parties

We may share your personal data with trusted third-party service providers who assist in delivering our services, including:

• Email Marketing Platforms: For sending promotional emails (if you have opted in).

• Analytics Services: To monitor and analyze website traffic and usage.

These third parties are obligated to protect your data and use it solely for the purposes specified by us.

4. Data Protection

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. This includes secure servers, data encryption, and restricted access protocols.

5. Your Rights

Under GDPR, you have the right to:

• Access: Obtain confirmation of whether we process your personal data and access such data.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your personal data under certain conditions.

• Restriction: Limit the processing of your data in specific situations.

• Portability: Receive your data in a structured, commonly used format for transfer to another controller.

• Objection: Object to processing based on legitimate interests or direct marketing purposes.

To exercise these rights, please contact us at info@lenslab.gr

6. Cookies

Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. Cookies are small text files stored on your device that help us recognize returning users and personalize content. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon expiration of the retention period, your data will be securely deleted or anonymized.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with the updated date. Please review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us.